As a courtesy, we send a reminder 72 hours before your scheduled appointment to allow time for any necessary changes. If you need to cancel or reschedule, we kindly ask for at least 48 hours’ notice. This allows us to offer the time slot to another client and keep our schedule running smoothly.

Cancellations or no-shows with less than 48 hours’ notice are subject to a fee of 50% of the scheduled service.

If you’re unable to reach us by phone or if the salon is closed, please email us at thehairapyhairsalon@gmail.com. The timestamp of your email or message will be honoured.

Thank you for your understanding and support of our cancellation policy. Your respect for these guidelines helps us continue providing the best experience for all our guests.

Cancellation Policy

Policies that help us stay organized and provide the best care.